okeep.voice
Your user talks. Your screen fills itself in.
okeep.voice is a conversation layer for vendors of vertical CRM and DMS. It puts a voice copilot inside your product in weeks, not quarters — you do not build telephony, and you never hand your customer to anyone.
One call inside okeep.auto — our own workshop CRM, running this integration in production. What the caller says, and what appears on screen in the same second.
A panel from okeep.auto during a call. On the left, the caller card the copilot puts on screen before anyone picks up: the call is ringing at twelve seconds, the caller is Sarah Mitchell, her Ford Focus is already in the shop, the live service line reads suspension diagnostics, and one button offers to create the job. On the right, the new-job form filling itself in from the call: customer Sarah Mitchell, vehicle Ford Focus, the work as suspension diagnostics for a knocking at the front, and a date of Thursday at ten — that last row tagged as changed, because she first said Tuesday. Nothing reaches the database until Dan presses the button.
This does not replace the person on the phone.
Your user does the talking and stays invisible to the caller; anything they typed by hand is never overwritten. The bot is the fallback, not the product.
One line's configuration and what it decides. During business hours the call rings your operators first, with the bot as the fallback if nobody picks up within twenty-five seconds; after hours the bot takes the call instead of voicemail. Whether the shop is open is worked out from the hours your own handler supplies.
Your customer will never notice we are here, and that is the point.
A conversation layer, not a CRM. The database, the interface, the brand and the customer stay yours — and the call runs on your number or on ours.
The first question at your standup is how much of this lands on your team.
Two packages and one endpoint. You implement the handlers you need, and the ones you skip answer 404 — which is the correct answer, not an error. The caller card ships as a component; the live form is a hook into the form you already have.
The adapter a vendor writes, in about a dozen lines: two packages installed, the tenant secret read from the environment, and the handlers they choose to fill in — the shop's hours and services, who is calling, the draft booking a person then approves, and four notifications about the call itself. Four further handlers are left out, and any action with no handler answers 404.
How do you know it works outside a demo?
The panel above is okeep.auto — our own workshop CRM — on this integration, in production. Automotive is the one vertical hardened so far. Running a workshop rather than building software? You want okeep.auto, not this page.
Tell us who is calling you
How many calls a day, who picks up when everyone is busy, and what gets lost between the call and the job. We will tell you what okeep.voice would hear in yours — and what it would miss.