:root{--okeep-support-font:-apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Helvetica, Arial, sans-serif;--okeep-support-radius:12px;--okeep-support-spacing:8px;--okeep-support-bg:#fff;--okeep-support-border:#e2e2e7;--okeep-support-text:#1a1a1f;--okeep-support-text-muted:#6b6b76;--okeep-support-bubble-mine-bg:#2563eb;--okeep-support-bubble-mine-text:#fff;--okeep-support-bubble-theirs-bg:#f1f1f4;--okeep-support-bubble-theirs-text:#1a1a1f;--okeep-support-bubble-pending-bg:#dbeafe;--okeep-support-bubble-pending-text:#1e3a8a;--okeep-support-accent:#2563eb;--okeep-support-accent-text:#fff;--okeep-support-error:#dc2626;--okeep-support-error-bg:#fef2f2;--okeep-support-banner-bg:#fef3c7;--okeep-support-banner-text:#92400e;--okeep-support-overlay-bg:#000000d9;--okeep-support-unread-bg:#dc2626;--okeep-support-unread-text:#fff;--okeep-support-widget-offset:20px;--okeep-support-widget-width:360px;--okeep-support-widget-height:520px;--okeep-support-widget-launcher-height:42px;--okeep-support-widget-gap:calc(var(--okeep-support-spacing) * 1.5);--okeep-support-widget-z:900}.okeep-support-chat{gap:var(--okeep-support-spacing);font-family:var(--okeep-support-font);color:var(--okeep-support-text);background:var(--okeep-support-bg);border:1px solid var(--okeep-support-border);border-radius:var(--okeep-support-radius);padding:var(--okeep-support-spacing);box-sizing:border-box;flex-direction:column;display:flex}.okeep-support-chat--fill{height:100%}.okeep-support-messages{gap:calc(var(--okeep-support-spacing) * .75);flex-direction:column;min-height:0;display:flex;overflow-y:auto}.okeep-support-messages--fill{flex:auto}.okeep-support-empty{color:var(--okeep-support-text-muted);text-align:center;margin:auto;font-size:.875rem}.okeep-support-day-sep{color:var(--okeep-support-text-muted);margin:calc(var(--okeep-support-spacing) * .5) 0;align-self:center;font-size:.75rem}.okeep-support-banner{background:var(--okeep-support-banner-bg);color:var(--okeep-support-banner-text);border-radius:calc(var(--okeep-support-radius) * .5);padding:calc(var(--okeep-support-spacing) * .75) var(--okeep-support-spacing);text-align:center;font-size:.8125rem}.okeep-support-load-older{border:1px solid var(--okeep-support-border);border-radius:calc(var(--okeep-support-radius) * .5);color:var(--okeep-support-accent);padding:calc(var(--okeep-support-spacing) * .5) var(--okeep-support-spacing);cursor:pointer;background:0 0;align-self:center;font-size:.8125rem}.okeep-support-load-older:disabled{opacity:.6;cursor:default}.okeep-support-msg{max-width:80%;padding:calc(var(--okeep-support-spacing) * .75) var(--okeep-support-spacing);border-radius:var(--okeep-support-radius);word-break:break-word;flex-direction:column;gap:2px;font-size:.875rem;line-height:1.4;display:flex}.okeep-support-msg--mine{background:var(--okeep-support-bubble-mine-bg);color:var(--okeep-support-bubble-mine-text);border-bottom-right-radius:2px;align-self:flex-end}.okeep-support-msg--theirs{background:var(--okeep-support-bubble-theirs-bg);color:var(--okeep-support-bubble-theirs-text);border-bottom-left-radius:2px;align-self:flex-start}.okeep-support-msg--pending{background:var(--okeep-support-bubble-pending-bg);color:var(--okeep-support-bubble-pending-text)}.okeep-support-msg--image{padding:4px}.okeep-support-body{white-space:pre-wrap}.okeep-support-time,.okeep-support-status{opacity:.75;align-self:flex-end;font-size:.6875rem}.okeep-support-image-button{cursor:pointer;border-radius:calc(var(--okeep-support-radius) * .6);background:0 0;border:none;padding:0;display:block;overflow:hidden}.okeep-support-image{border-radius:calc(var(--okeep-support-radius) * .6);max-width:100%;max-height:240px;display:block}.okeep-support-error{color:var(--okeep-support-error);background:var(--okeep-support-error-bg);border-radius:calc(var(--okeep-support-radius) * .5);padding:calc(var(--okeep-support-spacing) * .5) var(--okeep-support-spacing);margin:0;font-size:.8125rem}.okeep-support-input-row{align-items:flex-end;gap:calc(var(--okeep-support-spacing) * .5);display:flex}.okeep-support-attach{border:1px solid var(--okeep-support-border);border-radius:calc(var(--okeep-support-radius) * .6);cursor:pointer;background:0 0;flex:none;width:36px;height:36px;font-size:1rem}.okeep-support-attach:disabled{opacity:.6;cursor:default}.okeep-support-input{resize:none;max-height:120px;color:var(--okeep-support-text);background:var(--okeep-support-bg);border:1px solid var(--okeep-support-border);border-radius:calc(var(--okeep-support-radius) * .6);padding:calc(var(--okeep-support-spacing) * .6) var(--okeep-support-spacing);flex:auto;font-family:inherit;font-size:.875rem;line-height:1.4}.okeep-support-input:focus{outline:2px solid var(--okeep-support-accent);outline-offset:1px}.okeep-support-send{background:var(--okeep-support-accent);color:var(--okeep-support-accent-text);border-radius:calc(var(--okeep-support-radius) * .6);padding:calc(var(--okeep-support-spacing) * .6) var(--okeep-support-spacing);cursor:pointer;border:none;flex:none;font-size:.875rem}.okeep-support-send:disabled{opacity:.5;cursor:default}.okeep-support-lightbox{background:var(--okeep-support-overlay-bg);padding:var(--okeep-support-spacing);cursor:zoom-out;z-index:1000;border:none;justify-content:center;align-items:center;display:flex;position:fixed;inset:0}.okeep-support-lightbox-image{border-radius:calc(var(--okeep-support-radius) * .5);max-width:100%;max-height:100%}.okeep-support-widget{right:var(--okeep-support-widget-offset);bottom:var(--okeep-support-widget-offset);z-index:var(--okeep-support-widget-z);align-items:flex-end;gap:var(--okeep-support-widget-gap);font-family:var(--okeep-support-font);flex-direction:column-reverse;display:flex;position:fixed}.okeep-support-widget-launcher{height:var(--okeep-support-widget-launcher-height);background:var(--okeep-support-accent);color:var(--okeep-support-accent-text);padding:calc(var(--okeep-support-spacing) * 1.25) calc(var(--okeep-support-spacing) * 2);cursor:pointer;border:none;border-radius:999px;flex-shrink:0;justify-content:center;align-items:center;font-size:.9375rem;font-weight:600;display:inline-flex;box-shadow:0 4px 16px #0003}.okeep-support-widget-badge{min-width:1.25rem;margin-left:calc(var(--okeep-support-spacing) * .75);padding:0 calc(var(--okeep-support-spacing) * .5);background:var(--okeep-support-unread-bg);color:var(--okeep-support-unread-text);border-radius:999px;justify-content:center;align-items:center;font-size:.8125rem;font-weight:700;line-height:1.25rem;display:inline-flex}.okeep-support-widget-badge-label{clip:rect(0 0 0 0);clip-path:inset(50%);white-space:nowrap;border:0;width:1px;height:1px;margin:-1px;padding:0;position:absolute;overflow:hidden}.okeep-support-widget-panel{width:var(--okeep-support-widget-width);height:var(--okeep-support-widget-height);max-width:calc(100vw - var(--okeep-support-widget-offset) * 2);max-height:calc(100vh - var(--okeep-support-widget-offset) * 2 - var(--okeep-support-widget-launcher-height) - var(--okeep-support-widget-gap));background:var(--okeep-support-bg);min-height:0;color:var(--okeep-support-text);border:1px solid var(--okeep-support-border);border-radius:var(--okeep-support-radius);box-sizing:border-box;flex-direction:column;display:flex;overflow:hidden;box-shadow:0 8px 32px #0000003d}.okeep-support-widget-header{padding:var(--okeep-support-spacing) calc(var(--okeep-support-spacing) * 1.5);border-bottom:1px solid var(--okeep-support-border);flex:none;font-size:.9375rem;font-weight:600}.okeep-support-widget-form{gap:calc(var(--okeep-support-spacing) * .75);padding:calc(var(--okeep-support-spacing) * 1.5);box-sizing:border-box;flex-direction:column;flex:auto;display:flex;overflow-y:auto}.okeep-support-widget-intro,.okeep-support-widget-wait-hint,.okeep-support-widget-hint{color:var(--okeep-support-text-muted);margin:0;font-size:.8125rem}.okeep-support-widget-link-expired{background:var(--okeep-support-banner-bg);color:var(--okeep-support-banner-text);border-radius:calc(var(--okeep-support-radius) * .5);padding:calc(var(--okeep-support-spacing) * .75) var(--okeep-support-spacing);margin:0;font-size:.8125rem}.okeep-support-widget-label{font-size:.8125rem;font-weight:600}.okeep-support-widget-input{color:var(--okeep-support-text);background:var(--okeep-support-bg);border:1px solid var(--okeep-support-border);border-radius:calc(var(--okeep-support-radius) * .6);padding:calc(var(--okeep-support-spacing) * .6) var(--okeep-support-spacing);box-sizing:border-box;font-family:inherit;font-size:.875rem}.okeep-support-widget-input:focus{outline:2px solid var(--okeep-support-accent);outline-offset:1px}.okeep-support-widget-honeypot{opacity:0;width:1px;height:1px;position:absolute;left:-9999px}.okeep-support-widget-error{color:var(--okeep-support-error);background:var(--okeep-support-error-bg);border-radius:calc(var(--okeep-support-radius) * .5);padding:calc(var(--okeep-support-spacing) * .5) var(--okeep-support-spacing);margin:0;font-size:.8125rem}.okeep-support-widget-start{background:var(--okeep-support-accent);color:var(--okeep-support-accent-text);border-radius:calc(var(--okeep-support-radius) * .6);padding:calc(var(--okeep-support-spacing) * .75) var(--okeep-support-spacing);cursor:pointer;border:none;font-size:.875rem;font-weight:600}.okeep-support-widget-conversation{flex-direction:column;flex:auto;min-height:0;display:flex}.okeep-support-widget-conversation .okeep-support-chat{border:none;border-radius:0}@media (prefers-color-scheme:dark){:root{--okeep-support-bg:#1a1a1f;--okeep-support-border:#33333d;--okeep-support-text:#f4f4f6;--okeep-support-text-muted:#a0a0ac;--okeep-support-bubble-theirs-bg:#2b2b33;--okeep-support-bubble-theirs-text:#f4f4f6;--okeep-support-bubble-pending-bg:#1e3a8a;--okeep-support-bubble-pending-text:#dbeafe;--okeep-support-error-bg:#3f1d1d;--okeep-support-banner-bg:#4a3a12;--okeep-support-banner-text:#fde68a}}.support-theme{--okeep-support-font:var(--font-sans);--okeep-support-radius:var(--r-md);--okeep-support-bg:var(--surface);--okeep-support-border:var(--border-control);--okeep-support-text:var(--text);--okeep-support-text-muted:var(--text-muted);--okeep-support-bubble-mine-bg:var(--accent);--okeep-support-bubble-mine-text:var(--accent-ink);--okeep-support-bubble-theirs-bg:var(--surface-raised);--okeep-support-bubble-theirs-text:var(--text);--okeep-support-bubble-pending-bg:var(--surface-raised);--okeep-support-bubble-pending-text:var(--text-muted);--okeep-support-accent:var(--accent);--okeep-support-accent-text:var(--accent-ink);--okeep-support-error:var(--danger);--okeep-support-error-bg:var(--danger-bg);--okeep-support-banner-bg:var(--okeep-status-paused-bg);--okeep-support-banner-text:var(--okeep-status-paused);--okeep-support-overlay-bg:#000000bf;--okeep-support-unread-bg:#f87171;--okeep-support-unread-text:#180a00}.support-title{color:var(--text)}.support-lead{margin-top:var(--okeep-s-4);font-size:var(--t-lead)}.support-entry{margin-top:var(--space-block)}.support-pending{align-items:center;gap:var(--okeep-s-3);min-height:48px;margin-top:var(--space-block);font-family:var(--font-mono);font-size:var(--t-small);color:var(--text-muted);display:flex}.support-pending:before{content:"";border-radius:var(--r-edge);background:var(--accent);width:10px;height:10px;animation:support-pulse calc(var(--dur-slow) * 4) var(--ease) infinite alternate;flex:none}@keyframes support-pulse{0%{opacity:.35}to{opacity:1}}